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How to Manage Conflict...Without Losing Co-Workers, Clients or Sleep
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Loan Officer Seminars
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http://www.LoanOfficerSeminars.com

How to Manage Conflict...Without Losing Co-Workers, Clients or Sleep
Trainer: Rhoberta Shaler
Running Time: 60 Minutes

What its all about: Did you know that as a manager, 42% of your energy is spent dealing with conflict at work? When someone upsets you, irritates you, or disrupts your office, do you feel comfortable, competent and confident to address it?

Loan

Conflict is VERY expensive--both financially and emotionally. Learn how to:

  • Overcome Reluctance to manage conflict
  • Clarify expectations of yourself and others
  • Know when to hold 'em--know when to fold 'em
  • Language the promotes cooperation and collaboration
  • Eliminate your resistance to taking a stand for what is important to you

Officer

Dr. Shaller has spent over 35 years teaching, coaching and motivating people from the classroom to the boardroom where she leads people to examine their lives, uncover their dreams, define their values and develop the careers and relationships they want.

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